Go-Live Success- Coordinating Stakeholder Training
Investment firms frequently underestimate an important aspect of implementation projects: training. When undergoing an implementation a new system, particularly one affecting a large number of staff, training is a key success factor. Go-live success is at risk without a plan to organize, coordinate and train the various stakeholder groups.
A large wealth manager engaged Meradia to lead the organization and coordination of training for a new enterprise-wide implementation. The firm tasked Meradia with a significant objective: arrange for the delivery of training to a global team, across multiple functional groups, and covering several different project phases.